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Privacy Policy

Effective date: 27 October 2026

1. Who we are

GAIJ.IO is a brand operated by SS Khandelwal Limited ("we", "us"). We are the data controller for personal data collected through this website and our services.

2. Information we collect

Information you provide directly, such as your name, work email, company and the answers you give in our questionnaire, and information generated through use of our services, such as usage analytics, device information and interaction logs.

3. Partially completed forms

When you enter your name, work email and company in our meeting form and click Continue, those details are sent to us by email, even if you do not finish booking. We use them only to follow up on your enquiry, and you can ask us to delete them at any time.

4. How we use your information

To respond to enquiries, arrange and hold meetings, provide and improve our services, communicate with you about your account, and comply with legal obligations. Our lawful bases are your consent, steps taken at your request before entering a contract, performance of a contract, and our legitimate interests.

5. Data sharing

We do not sell personal data. We share it only with trusted service providers that help us operate our business, such as hosting, calendar and email providers, under appropriate confidentiality and data protection terms.

6. International transfers

Where data is transferred outside the UK, we use appropriate safeguards such as adequacy regulations or standard contractual clauses.

7. Data security

We use industry-standard measures, including encryption in transit and at rest. No method of transmission or storage is completely secure.

8. Data retention

We keep personal data only for as long as needed for the purposes above or as required by law. You may request deletion at any time.

9. Your rights

Under UK data protection law you may have the right to access, correct, delete, restrict or port your personal data, and to object to processing. You may also complain to the Information Commissioner's Office (ico.org.uk).

10. Third-party services

Our services may integrate with third-party messaging and business platforms. Your use of those platforms is governed by their own privacy policies.

11. Children's privacy

Our services are not intended for individuals under 16, and we do not knowingly collect their data.

12. Changes to this policy

We may update this policy from time to time. Material changes will be communicated through the website or by email.

13. Contact

For privacy enquiries, contact sid@gaij.io.

GAIJ.IO is a brand operated by SS Khandelwal Limited.