Privacy Policy
Effective date: 27 October 2026
1. Who we are
GAIJ.IO is a brand operated by SS Khandelwal Limited ("we", "us"). We are the data controller for personal data collected through this website and our services.
2. Information we collect
Information you provide directly, such as your name, work email, company and the answers you give in our questionnaire, and information generated through use of our services, such as usage analytics, device information and interaction logs.
3. Partially completed forms
When you enter your name, work email and company in our meeting form and click Continue, those details are sent to us by email, even if you do not finish booking. We use them only to follow up on your enquiry, and you can ask us to delete them at any time.
4. How we use your information
To respond to enquiries, arrange and hold meetings, provide and improve our services, communicate with you about your account, and comply with legal obligations. Our lawful bases are your consent, steps taken at your request before entering a contract, performance of a contract, and our legitimate interests.
5. Data sharing
We do not sell personal data. We share it only with trusted service providers that help us operate our business, such as hosting, calendar and email providers, under appropriate confidentiality and data protection terms.
6. International transfers
Where data is transferred outside the UK, we use appropriate safeguards such as adequacy regulations or standard contractual clauses.
7. Data security
We use industry-standard measures, including encryption in transit and at rest. No method of transmission or storage is completely secure.
8. Data retention
We keep personal data only for as long as needed for the purposes above or as required by law. You may request deletion at any time.
9. Your rights
Under UK data protection law you may have the right to access, correct, delete, restrict or port your personal data, and to object to processing. You may also complain to the Information Commissioner's Office (ico.org.uk).
10. Third-party services
Our services may integrate with third-party messaging and business platforms. Your use of those platforms is governed by their own privacy policies.
11. Children's privacy
Our services are not intended for individuals under 16, and we do not knowingly collect their data.
12. Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the website or by email.
13. Contact
For privacy enquiries, contact sid@gaij.io.
GAIJ.IO is a brand operated by SS Khandelwal Limited.